1. Introduction
This Privacy Policy describes how ResearchQ ("we," "us," or "our") collects, uses, and discloses information when you visit researchq.net or interact with our products, including those marketed under our Talknology brand. By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Text Messaging Data Privacy
If you opt in to receive SMS/text messages from us, your phone number and SMS opt-in data are used solely to deliver the services and support you have requested. This data will not be shared, sold, or disclosed to any third party for marketing purposes. Full details on our text messaging program, including message types, frequency, and how to opt out, are available in our SMS Privacy Policy.
3. Interpretation and Definitions
Personal Data means any information that relates to an identified or identifiable individual. Usage Data means data collected automatically from your use of the website. Cookies are small files placed on your device by a website. Service refers to the researchq.net website and any related ResearchQ or Talknology products. You means the individual accessing or using the Service.
4. Collecting and Using Your Personal Data
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including but not limited to:
- Email address
- First and last name
- Phone number
- Organization or practice name
Usage Data
Usage Data is collected automatically and may include information such as your device's IP address, browser type and version, pages visited, time and date of visit, and other diagnostic data.
5. Tracking Technologies and Cookies
We use cookies and similar tracking technologies to operate and improve our Service. This may include:
- Necessary / Essential Cookies — required for core site functionality.
- Functionality Cookies — used to remember your preferences and choices.
You can instruct your browser to refuse cookies; however, some parts of our Service may not function properly without them.
6. Use of Your Personal Data
We may use Personal Data for purposes such as: providing and maintaining our Service; managing your inquiries and requests; contacting you about updates or informational communications; improving our website and products; and complying with legal obligations.
7. Sharing Your Personal Data
We do not sell your Personal Data. We may share information with service providers who perform services on our behalf (e.g. hosting, analytics), in connection with a business transfer such as a merger or acquisition, with affiliates including our Talknology brand, or where required by law.
8. Retention of Your Personal Data
We retain your Personal Data only as long as necessary for the purposes described in this policy, or as required to comply with legal obligations, resolve disputes, and enforce our agreements.
9. Deleting Your Personal Data
You may request deletion of your Personal Data at any time by contacting us at hello@researchq.net. We will respond to verified requests, subject to any legal retention requirements.
10. Disclosure of Your Personal Data
We may disclose Personal Data in good faith where required to comply with a legal obligation, protect the rights or safety of ResearchQ, our users, or the public, or in connection with a business transaction.
11. Security of Your Personal Data
We use commercially reasonable measures to protect your Personal Data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
12. Children's Privacy
Our Service is not directed to individuals under the age of 13, and we do not knowingly collect Personal Data from children. If we become aware of such collection, we will take steps to delete the information.
13. Links to Other Websites
Our Service may contain links to third-party websites, including talknology.ai. We are not responsible for the content or privacy practices of any third-party sites and encourage you to review their policies.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page, with the "Last updated" date revised accordingly.
15. Contact Us
If you have questions about this Privacy Policy, contact us at hello@researchq.net.